LEGAL REFERENCE

Aapka Data Hamari Zimmedari Hai

ek 20 par aapka account, aapka withdrawal records, aapka login history — sab kuch encrypted rahta hai. Hamara privacy policy Pakistan ke supported ilaqon mein local qanoon ke...

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ek 20 Aapka Data Hamari Zimmedari Hai

Hamara Privacy Approach aur Jurisdiction

ek 20 jahan local qanoon ijazat deta hai wahan Pakistan mein operate karta hai. Aapka account registration ke waqt jo bhi personal information (naam, phone, address) aap dete ho, woh hamari secure servers par encrypt hota hai. JazzCash, Easypaisa, SadaPay aur Raast ke through jo payments aap karte ho, un ka record aapke account history mein likha hota hai lekin aapka actual

bank details hamara kisi aur server par nahi hota. Withdrawal requests verify hone ke baad aapko confirmation mil jata hai aur paise 24-48 ghanton mein aapke wallet mein aa jate hain. Hamara privacy policy publicly available hai aur isko regular basis par update kiya jata hai jab qanoon badal jaye ya hamari processes improve hon.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUERIES

Aapke Privacy Questions ke Liye Contact Karo

Live Chat Support Aapka privacy se related koi bhi sawal poochne...
Email Support Agar aap apna data delete karana chahte ho...
Account Settings Aapke account settings mein jaao aur apna phone...
SECURITY MEASURES

Hamara Data Protection Practices

SSL Encryption

Har login, har payment, har withdrawal request ke liye 256-bit SSL encryption use hota hai. Ye same standard banks use...

Two-Factor Authentication

Aap apne account par 2FA enable kar sakte ho. Jab login hoge to SMS verification code mil jata hai. Ye...

Data Minimization

Hamara policy sirf wo hi information collect karte hain jo aapke account aur withdrawal ke liye zaroori hai. Extra data...

Payment Partner Integration

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration directly hota hai. Un ke security protocols ek jaise hote hain...

Audit Trails

Aapke account par jo bhi activity hoti hai — login, deposit, withdrawal, game round — wo sab timestamped log mein...

Regular Security Review

Hamara technical team quarterly basis par security posture review karta hai. Third-party security audits bhi kiye jate hain aur vulnerabilities...

Hamara Privacy Policy ke Main Points

Account Ownership
Aapka account sirf aapka hai. Third party se share nahi hota aur family member ko bhi access nahi diya ja sakta. Inheritance ke case mein legal procedure follow karna padta hai.
Data Retention
Agar aap account close karte ho to aapka withdrawal history 7 saal hamari records mein rehta hai (compliance ke liye). Lekin login credentials aur sensitive data 30 din baad delete hota hai.
Third-Party Sharing
Hamara data marketing agencies, advertisers ya brokers ko nahi deta. Sirf payment partners aur legal authorities ko share karte hain jab court order ho.
Cookie & Tracking
Hamara website cookies use karta hai taake aapka session active rahe aur preference save rahe. Analytics cookies bhi hain lekin wo anonymized data lelete hain, personally identifiable nahi.
Cross-Border Data
Aapka data Pakistan mein store hota hai. EU ya US mein transfer nahi hota. Agar aap international access karte ho to VPN through ho sakta hai lekin aapka data original location par rahe.
Policy Changes
Agar hamara privacy policy change hoe to aapko email notification milega. Aapko 30 din ka notice diya jata hai. Agar aap agree nahi karte to account close kar sakte ho.
Dispute Resolution
Privacy complaint ke liye hamara support team se likha claim bhejo. Internal process 15 days mein complete hota hai. Pakistan mein jahan local qanoon jurisdiction provide kare wahan legal recourse available hai.
ACCOUNT FEATURES

Privacy-First Account Layout

Secure Chip Row Aapke account ke upar jo payment buttons hain — JazzCash...
Transaction History View Aapka complete withdrawal aur deposit history likha hota hai. Har...
Privacy Dashboard Settings mein privacy dashboard hai jahan se aap dekh sakte...
Withdrawal Tracking Jab aap JazzCash, Easypaisa ya kisi aur method se withdraw...
Session Management Aapke sabhi active sessions likhe rehte hain. Kaunsi device se...
Data Export Option Aap apne full account data export kar sakte ho —...

Frequently Asked Privacy Questions

Account close hone ke baad aapka login credentials 30 din mein delete ho jate hain. Lekin withdrawal history aur compliance records 7 saal hamari auditable records mein rehte hain taake agar dispute ho to proof rahe. Personal details (naam, phone) anonymized ho jate hain.

Hamara integration sirf token-based hota hai. Aapka actual JazzCash ya Easypaisa account number hamara database mein store nahi hota. Payment gateway ke through direct transaction hoti hai aur hamara side par sirf transaction ID aur amount likha rehta hai.

Password ko encrypted rakha jata hai. Hamara team bhi reset nahi kar sakta — sirf aap verify ho kar khud naya password set kar sakte ho. Aapka email ya phone verification ke through ye process hota hai.

Agar Pakistan mein jahan aap ho wahan court order aaye to hamara legal team ke through compliance follow karte hain. Lekin normal basis par government ko data nahi dete. Aapka withdrawal history aapka private data hai.

Nahi. Aapka withdrawal method (JazzCash, Easypaisa, SadaPay, Raast) aapke account se linked hota hai, phone number se nahi. Phone number change karte waqt account verification hota hai lekin old payments continue hoti hain.

Cookies sirf session maintain karte hain aur aapka preference remember karte hain — dark mode, language choice. Marketing tracking nahi hoti. Analytics data bhi anonymized hota hai, aapka naam ya email nahi likha hota.

Aapko registration time jo security questions set kiye the wo pooche jayenge. Email aur phone verification bhi hoga. Agar suspicious activity dekhe to 2FA enable karane ke liye encourage karte hain aur account lock kar sakte hain jab tak verification complete na ho.